Lynette Miles

Planning and executing a major software upgrade can be as easy as running some software, to as complicated as a major migration. For the American Productivity and Quality Center, it was definitely the latter. With hundreds of thousands of users, and many thousands of pieces of content, a migration is a detailed and time intensive process that requires careful planning. In part 2 of our Tag1 Team Talk with the APQC, Tag1 Managing Director Michael...

Lynette Miles

APQC, the American Productivity and Quality Center, is a nonprofit organization with a mission to help organizations with best practices and methods around increasing productivity and quality. APQC provides management expertise in knowledge, process and performance, finances, human capital, and supply chain management and processes In this Tag1 Team Talk, John Tesmer, the Executive Director of Information Technology, and Jim Gilliland, Senior Architect and Lead of the Technology team at APQC, join Tag1 Managing Director...

Lynette Miles

... In recent decades, voice interfaces have grown in both performance and popularity as users begin to seek novel ways to access information, especially through the uniquely human medium of spoken content. Services such as Alexa, Apple’s Siri, Google Home, Cortana, and so on drive more transactions and interactions every day. ...